{"id":5225,"date":"2023-06-20T18:46:19","date_gmt":"2023-06-20T13:01:19","guid":{"rendered":"https:\/\/nepalvending.com.np\/np\/?page_id=5225"},"modified":"2026-07-02T13:19:02","modified_gmt":"2026-07-02T07:34:02","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/nepalvending.com.np\/np\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5225\" class=\"elementor elementor-5225\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51f2618 e-flex e-con-boxed e-con e-parent\" data-id=\"51f2618\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4926501 elementor-widget elementor-widget-heading\" data-id=\"4926501\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><h1 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Return &amp; Refund Policy<span style=\"color: inherit; font-size: 37px;\"><\/span><\/h1><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9824ef e-flex e-con-boxed e-con e-parent\" data-id=\"e9824ef\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7e4a10 elementor-widget elementor-widget-text-editor\" data-id=\"b7e4a10\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">At Nepal Vending, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return subject to the following terms.<\/p>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Return Window<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">You may request a return within<span> <\/span><strong>7 days<\/strong><span> <\/span>of receiving your order.<\/p>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Eligibility for Returns<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">To be eligible for a return:<\/p>\n<ul data-spread=\"false\" style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">\n<li>The item must be unused and in its original condition.<\/li>\n<li>The item must be returned in its original packaging with all accessories, manuals, and included components.<\/li>\n<li>Proof of purchase (invoice or order confirmation) is required.<\/li>\n<li>Products that have been damaged due to misuse, improper handling, or unauthorized modifications are not eligible for return.<\/li>\n<\/ul>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Non-Returnable Items<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">The following items cannot be returned unless they are defective or damaged upon arrival:<\/p>\n<ul data-spread=\"false\" style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">\n<li>Opened consumable products, including tea, coffee, milk powder, premixes, and other food or beverage items.<\/li>\n<li>Customized or special-order products.<\/li>\n<li>Gift cards, if applicable.<\/li>\n<\/ul>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Damaged or Incorrect Items<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">If you receive a damaged, defective, or incorrect item, please contact us within<span> <\/span><strong>48 hours of delivery<\/strong>. We will arrange a replacement or refund after verifying the issue.<\/p>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Return Process<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">To initiate a return, contact our customer support with:<\/p>\n<ul data-spread=\"false\" style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">\n<li>Your order number<\/li>\n<li>Reason for the return<\/li>\n<li>Photos of the product (if damaged or defective)<\/li>\n<\/ul>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">Once your return request is approved, we will provide return instructions.<\/p>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Return Shipping<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">Unless the product is defective, damaged, or sent incorrectly, the customer is responsible for the return shipping cost.<\/p>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Refunds<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.<\/p>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">If approved, your refund will be processed to the original payment method within<span> <\/span><strong>7\u201310 business days<\/strong>, depending on your payment provider.<\/p>\n<h2 style=\"caret-color: #000000; color: #000000; text-decoration-thickness: auto; text-decoration-style: solid;\">Exchanges<\/h2>\n<p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\">We replace items only if they are defective, damaged, or incorrect.<\/p><p style=\"caret-color: #000000; color: #000000; text-align: start; text-decoration-thickness: auto; text-decoration-style: solid;\"><br><\/p><p style=\"color: rgba(0, 0, 0, 0.87); font-family: &quot;LG Smart&quot;, &quot;Segoe UI&quot;, &quot;Microsoft Sans Serif&quot;, sans-serif; font-size: 16px; text-align: start;\"><span style=\"font-weight: 700;\">Contact Us<\/span><\/p><p style=\"color: rgba(0, 0, 0, 0.87); font-family: &quot;LG Smart&quot;, &quot;Segoe UI&quot;, &quot;Microsoft Sans Serif&quot;, sans-serif; font-size: 16px; text-align: start;\">If you have any questions on how to return your item to us, contact us.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy At Nepal Vending, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return subject to the following terms. Return Window You may request a return within 7 days of receiving your order. Eligibility for Returns To [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"_eb_attr":"","content-type":"","footnotes":""},"class_list":["post-5225","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return Policy &#187; Nepal Vending<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nepalvending.com.np\/np\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy &#187; Nepal Vending\" \/>\n<meta property=\"og:description\" content=\"Return &amp; Refund Policy At Nepal Vending, customer satisfaction is important to us. 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